
Know Before You Go
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KBYG Home
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Agenda
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Hotel Information
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Weather & Attire
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Dining
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Property Map
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CPE
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Social
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On-Site Contacts
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Attendee List
We are excited to see you at the Catalyst Strategic Summit, September 22-24 at the Lost Pines Resort & Spa outside Austin. To help you prepare for a great event, we’ve compiled this Know Before You Go knowledge center. Check out all of the topics on the left for more detail.
Be sure to come to Summit ready to learn, network with your peers, make some new friends and share some great times under the Texas sky. We’re proud to bring you an agenda that addresses the most pressing needs for credit unions today with an amazing array of speakers ready to share their knowledge, insights and inspiration with you.
Be sure to download the conference app to stay up-to-date while at Strategic Summit 2026.
| Tuesday, September 22, 2026 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 7:00 AM - 1:00 PM | Golf Outing | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10:00 AM - 5:00 PM | Registration Open | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2:00 PM - 2:15 PM | Welcome | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2:15 PM - 2:45 PM | Coffee Chat with Catalyst | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2:45 PM - 3:45 PM | CU Industry Outlook | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3:45 PM - 4:00 PM | Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4:00 PM - 5:00 PM | Geopolitics | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 5:00 PM - 5:05 PM | Day 1 wrap up | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6:30 PM - 9:00 PM | Day 1 Reception & Dinner | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Wednesday, September 23, 2026 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8:00 AM - 9:00 AM | Breakfast Buffet | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8:00 AM - 5:00 PM | Registration Open | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 9:00 AM - 10:30 AM | Payment trends and technologies shaping credit union strategy and the broader payments landscape | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10:30 AM - 10:45 AM | Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10:45 AM - 11:45 AM | The "What If...?" Experience | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 11:45 AM - 12:45 PM | Lunch | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 12:45 PM - 1:35 PM | How Credit Unions Are Growing Today and Planning for the Future | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1:35 PM - 2:35 PM | Keynote - Think Different | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2:35 PM - 3:00 PM | Networking Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3:00 PM - 4:00 PM | Economic Outlook for Credit Unions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4:00 PM - 4:50 PM | Worlds collide - unlocking the value of payments past, present and future | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4:50 PM - 5:00 PM | Day 2 wrap up | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6:00 PM - 9:00 PM | Day 2 Reception, Dinner & Fun | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Thursday, September 24, 2026 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8:00 AM - 9:30 AM | Breakfast Buffet | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 9:00 AM - 10:00 AM | Growth & Profitability Breakout | Practical Payment Solutions Breakout | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10:00 AM - 10:15 AM | Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10:15 AM - 11:15 AM | Secured Digital Transformation: Innovating Without Compromising Trust | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 11:15 AM - 11:45 AM | Wrap-up and prizes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Address: 575 Hyatt Lost Pines Road, Lost Pines, TX 78612
If you booked a room, please ensure you have received a confirmation number. For any questions about your stay, contact Lost Pines Resort & Spa directly at 855.923.7851. Check-in is at 4:00 PM, and check-out is at 11:00 AM. If you need a late check-out, please arrange this during check-in.
Austin Airport is roughly a 30-minute drive to Lost Pines Resort & Spa. Shared shuttle, Uber and Lyft services are available to/from the airport at your own expense.
Parking
Self-parking is $5. If you choose valet parking, the cost is $45 per night. Valet parking is at your own expense.
Lost Pines provides electric vehicle charging services. There is currently no charge for this service for guests paying for parking.
Weather
September is a great month to visit Austin, TX! The weather is warm during the day and pleasant in the evenings, making it perfect for outdoor activities. The average high in September is around 92 degrees, while the average low is around 70 degrees. It's generally a dry month so you can enjoy the beautiful fall colors and events in the area. Please visit www.weather.com for up-to-date weather forecasts in Austin.
Attire
Business casual attire is encouraged. We do suggest guests bring a sweater or jacket, as meeting rooms tend to be cool.
- Tuesday's Texas-themed reception and dinner will take place on the Riversong Lawn and at Heartwood House. Western wear is encouraged, so feel free to bring your boots, jeans and Texas flair.
- Wednesday's Dueling Pianos reception and dinner will be in the Riverbend Event Barn. Resort casual attire is recommended, along with a sense of humor and a readiness to sing along.
With your Strategic Summit registration, we have arranged a variety of meals and snacks including a reception and dinner Tuesday night, breakfast and lunch Wednesday, a reception and dinner Wednesday night and breakfast on Thursday morning. For other meal needs, Lost Pines Resort & Spa offers a variety of dining choices, each with its own unique atmosphere and cuisine. Here are some highlights:
Restaurants at Lost Pines Resort & Spa
Stories Ranch Kitchen
- Curated chapter by chapter, Stories Ranch Kitchen is a special farm-to-table dining experience inspired by the big cattle ranches and plentiful game of Central Texas, as well as the bounty of our region’s farms. Stories features the freshest of everything, such as local prime steak, crunchy salads with greens grown right on site, and other accompaniments from the Hill Country. One thing that isn’t quite as local, however, is the expansive selection of drinks, which includes several different selections of Scotch alone.
Sushi by Scratch
- This exclusive 10-seat omakase dining experience, brought to you by renowned chef Phillip Frankland Lee, is menu-free – simply relax and enjoy as you are presented with a playful selection of new-wave nigiri and other delicacies from both land and sea. It’s a free-form take on the traditional sushi counter, delivering unexpected riffs on beloved standards.
Maverick's Roadhouse:
- A modern take on the classic Texas Roadhouse, Maverick's is both refined and a little rough around the edges-in all the best ways. Here you'll find an approachable, fun atmosphere featuring eclectic art on the walls, elevated fare on the menu, and experiences that are pure Texas.
Heartwood House:
- Discover tasty Southwestern-inspired plates for breakfast. From Huevos Rancheros and Brisket Hash to classic breakfast favorites, you will leave ready to take on more Texas fun.
Maude's Bar & Terrace:
- Lovingly named for their famous pecan tree, Maude’s Bar & Terrace is a most gracious Southern host, inviting you to sit back and savor life’s leisurely pleasures. The lifeblood of Lost Pines, it’s an indoor/outdoor experience with live music, fire pits, and light, fun libations to go with wood-fired flatbreads and other sharable plates. Grab a craft cocktail or mocktail with fresh-squeezed juices.
Old Buck's Place:
- Ideal for a lazy day in and around the water, the Old Buck’s Place poolside menu features signature tacos, classic favorites like burgers and quesadillas and includes refreshing frozen cocktails, mocktails, wine, and beer. The perfectly paired food and drink menus make it easy to lounge all afternoon.
McDade's Coffee Emporium & Ice Cream:
- Looking for something quick and tasty to eat or a unique local gift? Stop by McDade’s for an amazing coffee menu, ranging from classic drips to creamy lattes and refreshing cold brews, or get a grab-and-go pre-made snack or meal to take with you.
Tips for Dining
- Reservations: It’s a good idea to make reservations, especially for dinner, as the restaurants can get busy.
- Dress Code: While most dining options are casual, some may have a slightly upscale vibe, so smart casual attire is recommended.
- Special Dietary Needs: Most restaurants can accommodate dietary restrictions, so don’t hesitate to inform your server.
Below are the designated meeting and meal spaces for Strategic Summit. Printed copies will be available at registration.

CPE Credits
Up to 10.5 CPE credits will be available at Strategic Summit 2026. The event provides a basic program level, and no prerequisites or advance preparation is required. Speakers will provide strategic financial management insights and economic outlooks, along with the latest and most pertinent payment trends.
To qualify for CPE credit, please rate each speaker at the end of each session. Be sure to save proof of the credit on the final screen that shows up after you submit your rating.
On-Site Contacts:
Stop by the registration table any time during Summit or stop a Catalyst team member with a blue conference badge - we're here and happy to help!
| Full Name | Credit Union/Company | Job Title |
|---|---|---|
| James Parsley | Eastex CU | Board Chair |
| Loretta Chatagnier | Eastex CU | President/CEO |
| Clint Wilson | DuGood FCU | President/CEO |
| Thomas Jordan | DuGood FCU | Board Chair |
| Blake Worthey | DuGood FCU | CLO |
| Dieter Schulz | DuGood FCU | Board Treasurer |
| Federico Castillo Mancera | Cy Fair FCU | SVP Finance and Accounting |
| Chad Henson | CU Business Group | SVP, Capital Markets |
| Justin Conrey | CU Business Group | President/CEO |
| Leo Blackmer | CSE FCU | Board Chair |
| Colleen Desselle | CSE FCU | CMO |
| Alan Coco | CSE FCU | Financial Analyst |
| Jennifer Harmon | CSE FCU | CFO |
| Matthew Koch | CSE FCU | CEO |
| Jill Mutimer | Credit Union of Georgia | Director, Board of Directors |
| Melia Heimbuck | Credit Union Association of New Mexico | President/CEO |
| Robb Scott | Copper State CU | President/CEO |
| Alex Castillo | Complex Community FCU | Chief Finance Officer |
| Jack Westerfeldt | Complex Community FCU | Board Chair |
| Jason Berridge | Complex Community FCU | CEO/President |


