One of the most influential voices in banking, Jim Marous will provide an insightful and unvarnished look into what’s going right, and not so right, in the banking industry today while giving credit unions clear strategies and tactics to win in this hyper-competitive sector. Understand what consumers are really looking for in a banking provider, how large banks and neobanks are competing for mindshare and wallet share and where credit unions are best positioned to thrive using their unique strengths and market position.